Frequently Asked Questions
Everything you need to know about our merch, shipping, and more.
How do I know what size to order?
Every garment page includes a link to its specific size chart. We recommend measuring a favorite shirt you already own and comparing it to our measurements for the best fit.
Do you ship internationally?
Yes! We ship to most countries worldwide. Please note that international orders may be subject to customs fees or import duties depending on your local regulations.
What is your return and exchange policy?
We accept returns and exchanges on unworn and unwashed apparel within 30 days of delivery. Please ensure all original tags are still attached.
How should I care for my Fangamer apparel?
To preserve the print and fabric quality, we recommend washing our shirts inside out in cold water and tumble drying on low heat or air-drying.
Can I change my order after it has been placed?
If your order has not yet entered the shipping process, we can update your address or items. Please contact our support team as soon as possible with your order number.
Are your products officially licensed?
Absolutely. We work directly with game developers and creators to ensure every piece of merchandise is official, high-quality, and supports the original artists.